Fun work environment. Feels like you are in college the entire time however getting paid to practice and implement what you are being taught. Competitive pay and benefits.
Had to repair my front and rear bumper through my insurance and discovered out that they specialized and trained by lots of German vehicle makers. She also detailed my cars and truck which was over and beyond. We're sure that you'll desire to leave a positive evaluation after we have actually have a peek at this web-site completed working on your vehicle's outside, engine, or interior.
My Porsche was in a mishap, but the good news is Katelyn and Robert at Sterling Collision were there to assist make sure it was repaired and returned as if it was brand-new. Katelyn and Robert are very great at exactly what they do, and they take pride in their tasks. They communicated exceptionally well throughout the entire process of the repair work, even if it was bad news. I would extremely recommend Sterling Collision for the work that they did, and for the expert people they employ.
Went here as one of AAA suggestions. Could not be delighted with the ended up work. Took a little longer than I prepared for however that was due to their high requirements. Tiffany was fantastic with interacting updates. Extremely satisfied.
Just recently completed the second check out for my Audi RS5 in a little over a year. After the first, really comprehensive debris damage, I was going to trade the cars and truck but the work performed by Sterling was so great that I completely U-turned and it resembles new and a "keeper". A recent small rear end fix left me without any fret about the pearl result Audi paint finish match or indeed any procedure they needed to do, after the very first experience. This place would be costly if by yourself dime but as you deserve to go where you select for insurance coverage funded repair works, don't go anywhere else with your Audi, Bentley, BMW, Lambo, Porsche. Props not just for Robert and Katelyn at the consumer dealing with end, however also for the folks doing the great work on the cars and trucks behind the scenes.
We have actually had nothing however outstanding serivce from Roswell Collision. They constantly go above and beyond exactly what we have brought our lorry in for. We are repeat customers and would not think about going anywhere else.
Unacceptable and unrecommended body shop. Regardless of the satisfactory body work, there are too numerous negative factors that leave me not able to recommend Sterling Collision to fellow Yelpers-- undesirable turn-around time, over-inflated prices, and absence of customer support: 1) ** Long Turn-around time ** I dealt with Jeremy. It took 8 weeks for Sterling to repair my automobile. Other shops estimated me a 2 week turn-around time to do the same work. Against my much better judgement I chose Sterling who at first quoted me 4 weeks. I presumed the extra 2 weeks' time at Sterling versus other shops would guarantee a much better job. I was incorrect. Four weeks quickly turned into 6 weeks ... 7 weeks ... then 8 weeks. After the 5 week mark I started to ask about about the status of the automobile-- I was given the very same excuse on 3 various occasions: "the automobile is being buffed out." Seriously? For 3 weeks? Exactly what this comprehensive period amounts to in dollars: 8 weeks of an automobile rental (smallest economy cars and truck) runs an extra $1800 plus taxes and charges. I can comprehend leasing a vehicle for 2 weeks-- however two months is undesirable. Their process: As quickly as you drop off your cars and truck, they tear down your automobile so you cannot change your mind. They let it sit in the shop for 7 days while they "process documentation." A week later they purchase the parts which takes 3 days to get here. They continue to work on your cars and truck ... as their staff likewise works on other cars. If your cars and truck is not a Maserati or Ferrari it is not a priority. This procedure equates into months of waiting and waiting with car rental costs stacking up on top of their currently inflated repair work costs. 2) ** Over-inflated Prices ** Other shops priced estimate one third of what Sterling charges. In reality, when Sterling saw my independent appraisal costs, they padded another $4400 on top of the written appraisal without significant reason. To be reasonable, the independent appraiser did warn me that Sterling is well known in the market for over pumping up the repair costs, yet I figured I 'd pay a little bit more loan for better results. Was their body work great? Sure. I cannot grumble. Was it worth the extra time, automobile leasing, and body work costs? No. There are numerous other body shops who do similarly excellent work. 3) ** Lack of Customer Service ** Dropping off ones car is a cinch. The check in process goes unhitched. It's getting your cars and truck back where the problems start. When I dropped off my vehicle I never ever heard back from the service representative. After 4 weeks I was the one who needed to contact us to learn how the repairs were going. I was told it 'd be prepared the next week. The next week came and I was the one to call once again. No proactive effort on Sterling's end to provide updates as other body shops do. I was told once again that they required a couple of more days. This went on once again the next week. I called yet again. There is a lack of communication in between the consumer and the shop. I found this as equally aggravating as the prolonged repair work time and overinflated repair work expenses. Bottom line: This place is probably a lovely place for Maserati and Ferrari owners. However for BMW, Mercedes and Audi owners Sterling is a headache. Be forewarned.
Sterling Collision Center center and the personnel who operate this place are leading notch! The individuals get along, information oriented, courteous, excellent communicators, knowledgeable, and to top everything off the shop does high quality, comprehensive work deserving of my beastly M3. Reception gals have actually been well trained at not simply welcoming but also ways to make folks going through normally a discouraging and nerve-wracking life event feel safe and in your home. Mike and Tiffany are down to earth nice folks who own their craft when they take repair quotes, keep you in the loop on what's going on with the vehicle, and deliver what they say they will do. The shop itself is remarkable - big, tidy, expert. They supply a fast tour which I extremely recommend taking to comprehend simply how various this store is than other in the area. Whereas I hope I never require their services again, should another accident happen with my car, I know precisely where I am bringing it for repair work!
It has been the third time I have actually been assisted by STERLING COLLISION CENTER, LLC. I am a repeat consumer due to the fact that my experiences have actually been all excellent. From the reception of the automobile, communicating the details of the work, keeping me updated of the development, and providing the automobile as it was arranged. The quality is so terrific, that you could NOT think exactly what has actually been fixed. I handled Tiffany Carroll, besides that she is personable, she is extremely well-informed of the effect a cars and truck damage might have. I highly advise STERLING COLLISION CENTER, LLC, Tiffany Carroll and her entire team to fix any damage a car could have.
Collision Center Reviews
Our beloved car was struck. After getting a referral from the dealership about Sterling, we took it there that same day. Two months in we lastly get the cars and truck back, easy to understand thinking about the arrival time of the parts and the volume of other automobiles to be worked on. However, the quality of the work was remarkable. Then we observed a "minor" error: the door that was changed was a different trim from the initial one. After bringing this up with Paula, she made the effort to make sure the vehicle would be fitted with the proper door with a much shorter turn around time. They even repaired a couple of scratches on the hood, totally free of charge as courtesy. And now the cars and truck is back in its pristine condition. Thank you Paula for fulfilling our needs as quickly as possible.
Crash Center Honda
Just gotten my wife's Audi. Lastly able to meet Katlyn. She had actually been a significant assistance these previous 3 months. She was extremely handy and was able to move through the insurance headache. Customer support was outstanding. The cars and truck looks and trips like a new car. Everybody in the lobby was extremely helpful and considerate. Richard described and finished the paperwork all the work that was done.
I recently went to Sterling and dealt with Paula to repair damage on my A4. Of all, I had actually previously gone to ICC Collision Centers at the recommendation of South Coast Audi, and it was a disaster to say the least. ICC was slow when I got my vehicle back, I had to have them retouch some excess paint leftover, such a novice mistake and absence of attention to information; they likewise disregarded other fundamental instructions. Then the Geico inspector Kareena at this area was not really practical or responsive. In the end, I paid more than my deductible due to political BS, incompetence, hesitation to deal with each other, and bad customer service (Geico's end); I was likewise stuck in a rental beyond what Geico would cover due to that. This time, I went to Sterling at the suggestion of Audi in Mission Viejo. Night and day to say the least. When approving supplements, Paula was terrific to deal with and the Geico adjuster she worked with was very timely and provided no trouble. The quality of work at Sterling was exceptional and I got numerous status updates a week. I will without a doubt go back to Sterling if I need any future repair works.
What this substantial time duration amounts to in dollars: 8 weeks of a car rental (smallest economy automobile) runs an additional $1800 plus taxes and costs. Their process: As quickly as you drop off your car, they tear down your vehicle so you can't change your mind. They continue to work on your cars and truck ... as their staff also works on other vehicles. 2 months in we lastly get the cars and truck back, easy to understand considering the arrival time of the parts and the volume of Source other cars to be worked on. The vehicle looks and flights like a new website car.